Privacy Policy
1. Introduction
At Thenarwhalsmusic.com (“we”, “our”, or “us”), your privacy and the protection of your personal data are fundamental to our operations. We are committed to maintaining the highest level of privacy safeguards in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act of 2018 (“CCPA”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit, interact with, or make use of services provided through thenarwhalsmusic.com.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to your interactions with thenarwhalsmusic.com and governs the processing of personal data collected through our website, customer support channels, purchases, and any other associated services. For the purposes of the GDPR and other applicable legislation, Thenarwhalsmusic.com is the data controller responsible for the processing of your personal data.
If you have any questions regarding this policy or our practices, please contact us at [email protected].
3. Categories of Data Processed
We may collect and process the following categories of personal information:
a. Usage Data
This includes technical and behavioral information related to how you interact with thenarwhalsmusic.com, such as browser type, IP address, pages visited, session duration, and referring URLs.
b. Account Data
If you create an account or make purchases, we collect personal identifiers including your full name, mailing address, email address, and phone number.
c. Profile Data
This consists of details such as your preferences, past purchases, streaming or listening habits, and activity on the website.
d. Communication Data
Includes records of your communications with us, such as support requests, messages sent via contact forms, or other correspondences.
e. Technical Data
Encompasses information about your device used to access our website, such as device type, operating system, internet connection, hardware specifications, and browser settings.
f. Transaction Data
Collected when you make a purchase, including products ordered, billing details, delivery address, transaction dates, and payment confirmations. Note: We do not store full payment card details—these are processed securely through our third-party payment providers.
g. Preference Data
Collected through interactions, forms, and cookies, it includes your marketing consents, product preferences, email opt-ins, and other customized interests.
4. Legal Bases for Processing Personal Data
We rely on the following lawful bases for processing your personal data:
– Consent: When you explicitly opt-in to marketing communications, cookie usage, or other data collection activities.
– Contractual Necessity: To perform obligations under our service agreement with you (e.g., processing orders, account management).
– Legitimate Interests: To enhance our website’s performance, conduct analytics, prevent fraud, and provide a tailored user experience, provided these interests are not overridden by your fundamental rights and freedoms.
– Legal Obligations: To comply with applicable legal and regulatory requirements.
5. Your Rights
Under GDPR and CCPA, you may exercise the following rights over your personal data:
– Right of Access: Request confirmation and obtain a copy of personal data we process about you.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your personal data where applicable.
– Right to Restriction: Request limitation of processing when certain conditions apply.
– Right to Data Portability: Request transfer of your personal data to another organization or directly to you in a structured, commonly used format.
– Right to Object: Object to data processing based on legitimate interests or direct marketing.
– California-specific Rights: California residents have the right to know what personal information is collected, request deletion, opt-out of sale (we do not sell your data), and non-discrimination for invoking privacy rights.
To exercise any of these rights, please contact us at [email protected]. We may require verification of your identity before fulfilling your request.
6. Security Measures
Thenarwhalsmusic.com maintains strict administrative, technical, and physical safeguards designed to protect the confidentiality, integrity, and availability of your personal data. These measures include:
– HTTPS encryption for data transmission
– AES encryption for stored data where applicable
– Role-based access controls and secure authentication protocols
– Routine system security audits and vulnerability assessments
– Regular backups of essential data
– Staff training on security and privacy protocols
7. International Transfers
Your personal data may be stored or processed in jurisdictions outside your country of residence, including the United States. When such data transfers occur, we implement appropriate safeguards such as the European Commission’s Standard Contractual Clauses or equivalent legal mechanisms to ensure an adequate level of data protection.
8. Data Retention
We only retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting obligations. Retention periods may vary by type of data:
– Usage and Technical Data: up to 12 months
– Communication and Support Data: up to 24 months
– Transaction Data: maintained for 6–7 years for financial recordkeeping
– Marketing Preference Data: until consent is withdrawn or after 36 months of inactivity
– Account and Profile Data: retained as long as your account is active, plus up to 24 months after inactivity
9. Cookie Policy
Cookies are small files stored on your device to help enhance your experience on thenarwhalsmusic.com. We use the following types:
– Essential Cookies: Necessary for site functionality (e.g., login sessions, checkout).
– Functional Cookies: Enhance user experience (e.g., language settings, saved preferences).
– Analytics Cookies: Help analyze website usage (e.g., Google Analytics).
– Performance Cookies: Measure responsiveness and optimize performance.
By using thenarwhalsmusic.com, you consent to the deployment of cookies, subject to your preferences and applicable law.
10. Cookie Management and Compliance
Visitors to thenarwhalsmusic.com have the right to control cookie behaviors. You may:
– Accept or reject non-essential cookies via our website pop-up banner
– Manage preferences through browser settings or third-party tools
– Withdraw previously given consent at any time
In compliance with GDPR and CCPA requirements, we honor Do Not Track signals and provide an opt-out mechanism for California residents where applicable.
Please note that disabling cookies may affect the functionality of our website.
11. Children’s Privacy
We do not knowingly collect or solicit personal data from children under the age of 13. If we become aware that a child under 13 has provided us with personal data without verifiable parental consent, we will promptly delete such information from our systems.
If you believe that a child under 13 may have provided personal information to us, please contact [email protected] immediately.
12. Policy Updates
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any significant changes will be communicated via our website or directly to registered users where required. Continued use of thenarwhalsmusic.com following such changes constitutes your acceptance of the updated policy.
You are encouraged to review this policy periodically to stay informed about our privacy practices.
13. Contact
For questions, concerns, or the exercise of your privacy rights, please contact:
Privacy Compliance Officer
[email protected]
We are committed to data privacy and will address your inquiries promptly and transparently.
This Privacy Policy reflects our strong commitment to ensuring your data is handled with the highest standards of privacy and legal compliance. If you have any concerns about your privacy or how your data is being processed on thenarwhalsmusic.com, do not hesitate to contact us.